Follow a documented request trail
Confirm the intended account, amount, currency and payment method under your agreement. Submit a funding request and retain its reference. A request, receipt of payment and confirmed account balance are separate stages; do not treat an unconfirmed request as spendable funds.
Check balances and fees separately
Approved clients use the separate Technoflex portal to review account information and requests. Itemise service fees, taxes and any setup costs separately from advertising allocation. The website's sample dashboards are not live balances.
No universal turnaround or refund rule
Funding methods, processing steps, confirmation timing and refund eligibility depend on supplier arrangements and your written terms. Before payment, ask what happens to unused funds, applicable deductions and disputed transactions. We do not publish a blanket refund promise.
Restrictions can still happen
Meta may review, restrict or disable accounts under its policies. Agency account access does not prevent suspensions, provide whitelisting or remove spend limits. Disclose prior restrictions during review; do not use another account to evade a platform decision.
Review Meta's Advertising Standards and seek clarification through the applicable official review channels.
Questions to agree before operating
- Who submits and confirms funding requests?
- Who checks the account and payment references?
- What restrictions trigger a pause in funding or campaigns?
- How are unresolved balances and fees handled?
- Who is responsible for campaign content, landing pages and review responses?
Related guidance
Read the fees guide, permissions checklist and terms of service, or contact Technoflex.